Free
$0
- Unlimited lookups and orders
- Tracking page in 7 languages
- No billing through Shopify
Wayvo: Order Tracking Page Live
An order tracking page in your Shopify store
Shopify app that adds an order tracking page to your theme, for shops whose buyers ask where their order is.
Buyers enter their order number and email and see every package, its carrier and tracking number, inside your theme. No login.
Free · On the Shopify App Store
| Tracking | |
|---|---|
| Status | Shipped |
| Package 1 | UPS |
| Tracking number | 1Z999AA10123456784 |
| Carrier link | Track on the UPS site |
| Items | Canvas tote × 1, Water bottle × 1 |
Found by order number and email, without logging in
Buyers ask where their order is
A parcel is on its way, and the buyer wants to know where. When the shipping email is out of reach, they write to you, and someone looks up the order and copies the tracking number into a reply.
Wayvo gives them a page in your store, inside your theme, where they find the answer themselves: order number and email, no login.
What you get
A tracking page inside your theme
The page sits at /apps/track in your store and uses your theme. From Home, Add to menu puts a Track your order link in your main menu. Buyers find an order by its number and email, with or without the #.
- Address: /apps/track
- Menu link: Track your order
- Lookup: order number + email
Every package, its carrier and its items
The page shows the order status, each package with its carrier, tracking number and a link to the carrier, the delivery steps and the items in it. Live statuses come from the carriers Shopify tracks; other carriers show the number and a link. An optional 17TRACK key adds scans from more carriers.
| Package | Carrier and tracking |
|---|---|
| Package 1 | UPS · 1Z999AA10123456784 |
| Not shipped yet | Canvas tote × 1 |
Your design, your buyers’ languages, your lookups
Edit the heading, colours, font and layout with a live preview before you save. The page comes in English, German, French, Spanish, Italian, Dutch and Polish. Home shows lookups, the found rate and shipments that are delayed or have no carrier update.
- Lookups this week: 48
- Found: 45 of 48
- Shipments to watch: 2 with no update
Set up the tracking page
-
Add the link to your menu
Click Add to menu on Home and allow menu access: a Track your order link goes into your main menu.
-
Match your store
Change the heading, colours or font. The preview updates before you click Save.
-
Track a real order
Open /apps/track, enter an order number and its email, and see the status, packages and items.
What it does not do
Knowing the limits up front saves you an install.
It does not replace Shopify’s order status page
That page stays as it is. Wayvo adds a page buyers open from your store’s menu.
It does not show a live status for every carrier
Live statuses come from the carriers Shopify tracks. Other carriers show the tracking number and a link, unless a 17TRACK key adds their scans.
It does not store anything about your buyers
The order is matched in memory. No email, order number or lookup history is kept, only a count of lookups per day.
It does not work without the Online Store
The page is served in your theme through an app proxy, so it needs the Online Store channel.
Pricing
Questions before you install
Something else? Write to hello@reply.getstorefleet.com.
How much does it cost?
Free. There is no paid plan and no charge for any feature.
Which Shopify permissions does it ask for?
Read orders and read all orders, to find the one order that matches the number and email a buyer enters, older orders included, and show its status, fulfillments, tracking numbers and items; Home also reads recent fulfilled orders to list shipments that are delayed or have no carrier update. Read and write online store navigation only when you click Add to menu, to add one Track your order link. Write files only when you upload a background image, to save it in Content > Files.
Do I need to change my theme?
No theme code changes. Shopify serves the page inside your theme at /apps/track through an app proxy, and Add to menu puts the link in your main menu. It needs the Online Store channel.
Do I need Shopify Plus?
No. It is a public app on the Shopify App Store. It needs the Online Store channel, because the page is served in your theme.
What happens to my data if I uninstall?
The /apps/track page stops working. 48 hours later, Shopify’s shop erasure request deletes the shop’s settings and lookup counts. The app never stored anything about your buyers.
Which carriers show a live status?
The carriers Shopify tracks. For other carriers the page shows the tracking number and a link to the carrier’s site. With your own 17TRACK key, it adds scans from more carriers.
Let buyers track their order in your store
Install it, add the Track your order link to your menu and look up one of your own orders.